by999 Terms and Conditions

1 Introduction and General Terms

by999 (hereinafter referred to as the "Platform", "we", or "Company") is an online gaming and entertainment service provider in Bangladesh. These terms and conditions apply to the use of by999's website, mobile application, and all related services.

By creating an account on by999 or continuing to use the platform, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, you are requested to stop using the platform.

2 Eligibility and Account Registration

2.1 Age and Legal Eligibility

To open an account on by999, you must be 21 years of age or older. Only users aged 21 or above are permitted to use this platform. Any attempt to register by a minor will be immediately cancelled and the associated account will be permanently closed.

• You must be 21 years of age or older.
• You must be legally capable of entering into a binding contract.
• You must not be a resident of any prohibited country or region.
• You may only hold a single account on by999.

2.2 Information Provided at Registration

You must provide accurate, complete, and truthful information when registering an account. If false or misleading information is provided, by999 reserves the right to cancel your account, withhold deposited funds, and take legal action. Any changes to your personal information must be reported to our support team immediately.

2.3 Identity Verification (KYC)

by999 may request identity verification at any time as needed. This process may require submission of a national identity card, passport, or other valid documents. Withdrawals may be suspended until verification is complete.

3 Account Security and Responsibility

You are solely responsible for the security of your by999 account. Do not share your login credentials, password, or account details with any third party.

• Any unauthorized access or suspicious activity on your account must be reported to our support team immediately.
• You are personally responsible for all transactions and bets placed using your account.
• Allowing others to use or transferring your account is strictly prohibited.
• Each user may operate only one account. If multiple accounts are detected, all accounts will be closed and any associated bonuses will be forfeited.

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount on by999 is ৳500 (five hundred taka). This minimum limit applies to all payment methods. The accepted payment methods on our platform are: bKash, Nagad, Rocket, and Upay.

Deposits are generally credited to your gaming balance instantly. However, delays may occasionally occur due to technical or security reasons. In such cases, please contact our 24/7 live chat support.

4.2 Withdrawal Terms

The minimum withdrawal amount on by999 is ৳800 (eight hundred taka). Withdrawal requests generally take 10 to 45 minutes to process. The following conditions apply to withdrawals:

• Your account must be fully verified before submitting a withdrawal request.
• Withdrawals must be made using the same payment method used for the deposit.
• Withdrawals will not be processed if the applicable bonus wagering requirements have not been met.
• by999 reserves the right to suspend withdrawals if fraud or unusual activity is suspected.

4.3 Payment Methods

by999 currently supports transactions through the most popular mobile banking services in Bangladesh: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (BDT / ৳).

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

by999 offers new members a 200% first deposit bonus of up to ৳15,000. To receive this bonus, the applicable terms must be met at the time of the first deposit.

5.2 General Bonus Terms

• Bonuses must be used within a specified time frame — each offer has its own validity period.
• Completing the wagering requirements is mandatory before withdrawing winnings from bonuses.
• If evidence of bonus abuse is found, by999 reserves the right to cancel the account.
• Any attempt to collect bonuses by creating multiple accounts will result in all accounts being cancelled.
• by999 reserves the right to modify or cancel any promotional offer.

5.3 VIP and Loyalty Program

by999's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are available at each tier. To learn more about VIP details, visit the VIP Club page.

6 Gaming Policy and Prohibited Activities

6.1 Fair Play

by999 is committed to ensuring a fair and transparent gaming environment for all users. We use SSL encryption and fair play technology. If any user attempts to manipulate the outcome of any game, their account will be cancelled.

6.2 Prohibited Activities

The following activities are strictly prohibited on by999:

• Participating in fraudulent or deceptive activities.
• Attempting to gain an unfair advantage using automated bots, software, or techniques.
• Using the platform for money laundering or illegal financing purposes.
• Exploiting system vulnerabilities or errors.
• Attempting unauthorized access to another user's account.
• Spreading false, misleading, or harmful information on the platform.
• Abusing or misusing bonuses.

If any of the above prohibited activities are engaged in, by999 reserves the right to immediately close the associated account and take legal action.

7 Responsible Gaming

by999 takes responsible gaming very seriously. We provide various tools and features to protect our users. Online gaming should be a form of entertainment, not a source of income.

• Set your own weekly or monthly deposit limits.
• Do not bet beyond your means.
• Remember, winning every time in games is not possible.
• If signs of gaming addiction appear, contact the support team immediately.
• Use the self-exclusion feature if needed.

For more information on responsible gaming, visit our Responsible Gaming page.

8 Privacy and Data Protection

by999 is fully committed to protecting the privacy of your personal information. We keep all your data secure using SSL encryption technology. Your personal information is not sold or transferred to third parties.

We only collect information necessary for providing services, identity verification, and fulfilling legal obligations. To learn more about our privacy practices, read the Privacy Policy page.

9 Copyright and Intellectual Property

The by999 website, mobile application, games, software, graphics, logos, trademarks, and all other content are intellectual property of by999 or its licensors. Reproducing, distributing, publishing, or using these assets for any other purpose without written permission from by999 is strictly prohibited.

• Prior written approval must be obtained before using by999's logo, brand name, or trademarks.
• Reverse engineering any game content or any part of the platform is prohibited.
• Unauthorized copying or modification of by999's games or services is strictly forbidden.

10 Limitation of Liability

by999 strives to provide a reliable and uninterrupted service. However, temporary service disruptions may occur due to technical issues, server maintenance, or other unavoidable reasons. by999's liability will be limited in such circumstances.

by999 will not be held responsible for the following:

• Changes to game outcomes due to internet disconnection or instability.
• Delayed transactions caused by issues with third-party services, including payment methods.
• Any loss arising from sharing your own account information with others.
• Service disruptions caused by events beyond by999's control.

11 Account Closure and Termination of Service

11.1 Account Closure by the User

You may request account closure at any time through our 24/7 live chat support. Before closing your account, it is recommended that you withdraw all funds remaining in your balance.

11.2 Account Closure by by999

by999 reserves the right to suspend or close an account in any of the following circumstances:

• If any provision of these terms and conditions is violated.
• If evidence of fraudulent or deceptive activity is found.
• If identity verification repeatedly fails.
• If the account remains inactive for an extended period.
• For legal or regulatory reasons.

12 Dispute Resolution

If a dispute arises between by999 and a user, the first step is to contact our support team to attempt to resolve the issue. Our support team provides assistance in English 24 hours a day, 7 days a week.

If a dispute cannot be resolved through the support team, the matter may be pursued through the relevant legal authorities. Both parties are committed to resolving disputes on the basis of honesty and cooperation.

13 Changes and Updates

by999 reserves the right to change or update these terms and conditions at any time. If significant changes are made, we will endeavor to notify users via their registered email or through a notification on the platform. However, it is each user's own responsibility to regularly read the latest terms and conditions.

Continued use of the platform after updated terms have been published will be considered automatic acceptance of the new terms.